SHIPPING
Our workshop is based in the Huon Valley, Tasmania, Australia. We take great care to send the products to you as safely and quickly as possible. We offer free shipping Australia wide.
Once full payment has been received for your order, items will ship within 2-5 business days. All domestic orders are sent with Sendle. To ensure safe delivery, all orders have a tracking number and may require a signature on delivery. You will receive a notification by email with a tracking number once your order is dispatched. Delivery usually takes 5-7 business days from shipment date to arrive.
INTERNATIONAL ORDERS
We currently do not offer international shipping.
DELIVERY
Please ensure that the delivery details entered during checkout are correct. We can not be responsible for orders delivered to an incorrect address provided to us by you. Shipping charges will apply for orders that have to be re-sent due to incorrect details provided to us.
If you have any queries or concerns regarding the delivery of your order, please do not hesitate to get in touch.
COLOURS
The colours and textures shown in the photos on this website are representational only. Actual colours on finished pieces may vary from colours displayed as each piece of wood can vary.
DAMAGED GOODS
We take great care in packaging the products as safely as possible. Each piece is bubblewrapped. In the unfortunate event where goods arrive damaged and/or faulty, please contact us within 24 hrs of the receipt of the goods.