All enquiries please phone: 0447 404 435 or email

How long will it take for my order to ship?
Once full payment has been received, items will ship within 2-4 business days if in stock and no personalisation required. If you require a personal message on your item it will take an additional business day. You will receive an email notification with the tracking number of your parcel once the order has been shipped.

How quickly will my order arrive?
Delivery usually takes 5 to 7 business days from shipment date to arrive.

Do you accept international orders?
Not currently.

What is your returns policy?
We want you to love our products as much as we do. That is why we offer our customers a no worries refund service. If you are not entirely satisfied with the goods purchased, for whatever reason, you can return the goods to us for a refund or exchange ~ your choice! All we ask is that you inform us by email within 5 days of receiving the item and return the goods within 10 working days from the date you originally received them. Do note that all refunds are for the cost of the product only and do not include the original shipping cost. For more info, please view the Customer Care page.

The item was damaged during transit. What do I do?
We take great care in packaging your orders as safely as possible. In the unfortunate event where goods arrive damaged and/or faulty, please contact us within 24 hrs of the receipt of the goods. We may request photographic proof of breakage or damage.

Will my product arrive safely?
All our products are made with love & attention in our workshop. We take the same care when wrapping them for dispatch to ensure they arrive in perfect condition. Our products are protected by a secure layer of bubblewrap to protect the piece from knocks & bumps during transit.

Should something happen to the parcel despite all our packaging efforts, we will do our very best to replace the item, find you a suitable replacement or offer a refund.

How can I be notified when new products are added to the website?
To stay up-to-date with our latest products you can follow us on Facebook and Instagram.

Still have questions? Please get in touch with us!